"{\"userId\":\"2\",\"action\":\"addBookmarks\",\"section\":\"restaurant\",\"subSection\":\"Bakery\",\"placeId\":\"ChIJ5ZD0h1UDDTkRyTi1pR55cOM\",\"placeData\":\"{\\\"name\\\":\\\"places\/ChIJ5ZD0h1UDDTkRyTi1pR55cOM\\\",\\\"id\\\":\\\"ChIJ5ZD0h1UDDTkRyTi1pR55cOM\\\",\\\"types\\\":[\\\"bakery\\\",\\\"cake_shop\\\",\\\"pastry_shop\\\",\\\"cafe\\\",\\\"dessert_shop\\\",\\\"confectionery\\\",\\\"wholesaler\\\",\\\"point_of_interest\\\",\\\"food_store\\\",\\\"food\\\",\\\"manufacturer\\\",\\\"store\\\",\\\"establishment\\\"],\\\"nationalPhoneNumber\\\":\\\"081828 81881\\\",\\\"internationalPhoneNumber\\\":\\\"+91 81828 81881\\\",\\\"formattedAddress\\\":\\\"Shop no. 1 & 2, Ground floor, H-4\/9, Model town part 2, opposite KFC, Model Town Phase 2, Red Light, Azadpur, New Delhi, Delhi, 110009, India\\\",\\\"addressComponents\\\":[{\\\"longText\\\":\\\"Shop no. 1 & 2, Ground floor, H-4\/9, Model town part 2\\\",\\\"languageCode\\\":\\\"en\\\"},{\\\"longText\\\":\\\"KFC\\\",\\\"shortText\\\":\\\"KFC\\\",\\\"types\\\":[\\\"point_of_interest\\\",\\\"establishment\\\",\\\"landmark\\\"],\\\"languageCode\\\":\\\"en\\\"},{\\\"longText\\\":\\\"Model Town Phase 2\\\",\\\"shortText\\\":\\\"Model Town Phase 2\\\",\\\"types\\\":[\\\"neighborhood\\\",\\\"political\\\"],\\\"languageCode\\\":\\\"en\\\"},{\\\"longText\\\":\\\"Red Light\\\",\\\"shortText\\\":\\\"Red Light\\\",\\\"types\\\":[\\\"sublocality_level_2\\\",\\\"sublocality\\\",\\\"political\\\"],\\\"languageCode\\\":\\\"en\\\"},{\\\"longText\\\":\\\"Azadpur\\\",\\\"shortText\\\":\\\"Azadpur\\\",\\\"types\\\":[\\\"sublocality_level_1\\\",\\\"sublocality\\\",\\\"political\\\"],\\\"languageCode\\\":\\\"en\\\"},{\\\"longText\\\":\\\"New Delhi\\\",\\\"shortText\\\":\\\"New Delhi\\\",\\\"types\\\":[\\\"locality\\\",\\\"political\\\"],\\\"languageCode\\\":\\\"en\\\"},{\\\"longText\\\":\\\"North Delhi\\\",\\\"shortText\\\":\\\"North Delhi\\\",\\\"types\\\":[\\\"administrative_area_level_3\\\",\\\"political\\\"],\\\"languageCode\\\":\\\"en\\\"},{\\\"longText\\\":\\\"Delhi Division\\\",\\\"shortText\\\":\\\"Delhi Division\\\",\\\"types\\\":[\\\"administrative_area_level_2\\\",\\\"political\\\"],\\\"languageCode\\\":\\\"en\\\"},{\\\"longText\\\":\\\"Delhi\\\",\\\"shortText\\\":\\\"DL\\\",\\\"types\\\":[\\\"administrative_area_level_1\\\",\\\"political\\\"],\\\"languageCode\\\":\\\"en\\\"},{\\\"longText\\\":\\\"India\\\",\\\"shortText\\\":\\\"IN\\\",\\\"types\\\":[\\\"country\\\",\\\"political\\\"],\\\"languageCode\\\":\\\"en\\\"},{\\\"longText\\\":\\\"110009\\\",\\\"shortText\\\":\\\"110009\\\",\\\"types\\\":[\\\"postal_code\\\"],\\\"languageCode\\\":\\\"en-US\\\"}],\\\"plusCode\\\":{\\\"globalCode\\\":\\\"7JWVP56M+V5\\\",\\\"compoundCode\\\":\\\"P56M+V5 Model Town Phase 2, Block Z2, Phase 2, Model Town, Delhi, India\\\"},\\\"location\\\":{\\\"latitude\\\":28.712239999999998,\\\"longitude\\\":77.182994},\\\"viewport\\\":{\\\"low\\\":{\\\"latitude\\\":28.710896519708502,\\\"longitude\\\":77.1816397197085},\\\"high\\\":{\\\"latitude\\\":28.713594480291498,\\\"longitude\\\":77.1843376802915}},\\\"rating\\\":4.1,\\\"googleMapsUri\\\":\\\"https:\/\/maps.google.com\/?cid=16388732216537331913&g_mp=Cidnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLlNlYXJjaFRleHQQAhgEIAA\\\",\\\"websiteUri\\\":\\\"https:\/\/order.theobroma.in\/order\/theobroma-model-town-delhi\\\",\\\"regularOpeningHours\\\":{\\\"openNow\\\":false,\\\"periods\\\":[{\\\"open\\\":{\\\"day\\\":0,\\\"hour\\\":8,\\\"minute\\\":0},\\\"close\\\":{\\\"day\\\":0,\\\"hour\\\":23,\\\"minute\\\":0}},{\\\"open\\\":{\\\"day\\\":1,\\\"hour\\\":8,\\\"minute\\\":0},\\\"close\\\":{\\\"day\\\":1,\\\"hour\\\":23,\\\"minute\\\":0}},{\\\"open\\\":{\\\"day\\\":2,\\\"hour\\\":8,\\\"minute\\\":0},\\\"close\\\":{\\\"day\\\":2,\\\"hour\\\":23,\\\"minute\\\":0}},{\\\"open\\\":{\\\"day\\\":3,\\\"hour\\\":8,\\\"minute\\\":0},\\\"close\\\":{\\\"day\\\":3,\\\"hour\\\":23,\\\"minute\\\":0}},{\\\"open\\\":{\\\"day\\\":4,\\\"hour\\\":8,\\\"minute\\\":0},\\\"close\\\":{\\\"day\\\":4,\\\"hour\\\":23,\\\"minute\\\":0}},{\\\"open\\\":{\\\"day\\\":5,\\\"hour\\\":8,\\\"minute\\\":0},\\\"close\\\":{\\\"day\\\":5,\\\"hour\\\":23,\\\"minute\\\":0}},{\\\"open\\\":{\\\"day\\\":6,\\\"hour\\\":8,\\\"minute\\\":0},\\\"close\\\":{\\\"day\\\":6,\\\"hour\\\":23,\\\"minute\\\":0}}],\\\"weekdayDescriptions\\\":[\\\"Monday: 8:00\u202fAM\u2009\u2013\u200911:00\u202fPM\\\",\\\"Tuesday: 8:00\u202fAM\u2009\u2013\u200911:00\u202fPM\\\",\\\"Wednesday: 8:00\u202fAM\u2009\u2013\u200911:00\u202fPM\\\",\\\"Thursday: 8:00\u202fAM\u2009\u2013\u200911:00\u202fPM\\\",\\\"Friday: 8:00\u202fAM\u2009\u2013\u200911:00\u202fPM\\\",\\\"Saturday: 8:00\u202fAM\u2009\u2013\u200911:00\u202fPM\\\",\\\"Sunday: 8:00\u202fAM\u2009\u2013\u200911:00\u202fPM\\\"],\\\"nextOpenTime\\\":\\\"2026-06-03T02:30:00Z\\\"},\\\"utcOffsetMinutes\\\":330,\\\"adrFormatAddress\\\":\\\"Shop no. 1 &amp; 2, Ground floor, H-4\/9, Model town part 2, opposite KFC, <span class=\\\\\\\"extended-address\\\\\\\">Model Town Phase 2, Red Light, Azadpur<\/span>, <span class=\\\\\\\"locality\\\\\\\">New Delhi, Delhi<\/span>, <span class=\\\\\\\"postal-code\\\\\\\">110009<\/span>, <span class=\\\\\\\"country-name\\\\\\\">India<\/span>\\\",\\\"businessStatus\\\":\\\"OPERATIONAL\\\",\\\"userRatingCount\\\":201,\\\"iconMaskBaseUri\\\":\\\"https:\/\/maps.gstatic.com\/mapfiles\/place_api\/icons\/v2\/restaurant_pinlet\\\",\\\"iconBackgroundColor\\\":\\\"#FF9E67\\\",\\\"displayName\\\":{\\\"text\\\":\\\"Theobroma Bakery and Cake Shop - Model Town, New Delhi\\\",\\\"languageCode\\\":\\\"en\\\"},\\\"primaryTypeDisplayName\\\":{\\\"text\\\":\\\"Bakery\\\",\\\"languageCode\\\":\\\"en-US\\\"},\\\"takeout\\\":true,\\\"delivery\\\":true,\\\"currentOpeningHours\\\":{\\\"openNow\\\":false,\\\"periods\\\":[{\\\"open\\\":{\\\"day\\\":0,\\\"hour\\\":8,\\\"minute\\\":0,\\\"date\\\":{\\\"year\\\":2026,\\\"month\\\":6,\\\"day\\\":7}},\\\"close\\\":{\\\"day\\\":0,\\\"hour\\\":23,\\\"minute\\\":0,\\\"date\\\":{\\\"year\\\":2026,\\\"month\\\":6,\\\"day\\\":7}}},{\\\"open\\\":{\\\"day\\\":1,\\\"hour\\\":8,\\\"minute\\\":0,\\\"date\\\":{\\\"year\\\":2026,\\\"month\\\":6,\\\"day\\\":8}},\\\"close\\\":{\\\"day\\\":1,\\\"hour\\\":23,\\\"minute\\\":0,\\\"date\\\":{\\\"year\\\":2026,\\\"month\\\":6,\\\"day\\\":8}}},{\\\"open\\\":{\\\"day\\\":2,\\\"hour\\\":8,\\\"minute\\\":0,\\\"date\\\":{\\\"year\\\":2026,\\\"month\\\":6,\\\"day\\\":9}},\\\"close\\\":{\\\"day\\\":2,\\\"hour\\\":23,\\\"minute\\\":0,\\\"date\\\":{\\\"year\\\":2026,\\\"month\\\":6,\\\"day\\\":9}}},{\\\"open\\\":{\\\"day\\\":3,\\\"hour\\\":8,\\\"minute\\\":0,\\\"date\\\":{\\\"year\\\":2026,\\\"month\\\":6,\\\"day\\\":3}},\\\"close\\\":{\\\"day\\\":3,\\\"hour\\\":23,\\\"minute\\\":0,\\\"date\\\":{\\\"year\\\":2026,\\\"month\\\":6,\\\"day\\\":3}}},{\\\"open\\\":{\\\"day\\\":4,\\\"hour\\\":8,\\\"minute\\\":0,\\\"date\\\":{\\\"year\\\":2026,\\\"month\\\":6,\\\"day\\\":4}},\\\"close\\\":{\\\"day\\\":4,\\\"hour\\\":23,\\\"minute\\\":0,\\\"date\\\":{\\\"year\\\":2026,\\\"month\\\":6,\\\"day\\\":4}}},{\\\"open\\\":{\\\"day\\\":5,\\\"hour\\\":8,\\\"minute\\\":0,\\\"date\\\":{\\\"year\\\":2026,\\\"month\\\":6,\\\"day\\\":5}},\\\"close\\\":{\\\"day\\\":5,\\\"hour\\\":23,\\\"minute\\\":0,\\\"date\\\":{\\\"year\\\":2026,\\\"month\\\":6,\\\"day\\\":5}}},{\\\"open\\\":{\\\"day\\\":6,\\\"hour\\\":8,\\\"minute\\\":0,\\\"date\\\":{\\\"year\\\":2026,\\\"month\\\":6,\\\"day\\\":6}},\\\"close\\\":{\\\"day\\\":6,\\\"hour\\\":23,\\\"minute\\\":0,\\\"date\\\":{\\\"year\\\":2026,\\\"month\\\":6,\\\"day\\\":6}}}],\\\"weekdayDescriptions\\\":[\\\"Monday: 8:00\u202fAM\u2009\u2013\u200911:00\u202fPM\\\",\\\"Tuesday: 8:00\u202fAM\u2009\u2013\u200911:00\u202fPM\\\",\\\"Wednesday: 8:00\u202fAM\u2009\u2013\u200911:00\u202fPM\\\",\\\"Thursday: 8:00\u202fAM\u2009\u2013\u200911:00\u202fPM\\\",\\\"Friday: 8:00\u202fAM\u2009\u2013\u200911:00\u202fPM\\\",\\\"Saturday: 8:00\u202fAM\u2009\u2013\u200911:00\u202fPM\\\",\\\"Sunday: 8:00\u202fAM\u2009\u2013\u200911:00\u202fPM\\\"],\\\"nextOpenTime\\\":\\\"2026-06-03T02:30:00Z\\\"},\\\"primaryType\\\":\\\"bakery\\\",\\\"shortFormattedAddress\\\":\\\"Shop no. 1 & 2, Ground floor, H-4\/9, Model town part 2, KFC, Model Town Phase 2, Red Light, New Delhi\\\",\\\"reviews\\\":[{\\\"name\\\":\\\"places\/ChIJ5ZD0h1UDDTkRyTi1pR55cOM\/reviews\/Ci9DQUlRQUNvZENodHljRjlvT2taNlRWQlBObmxNVld0cGRrUkRjelp4ZW5oNllYYxAB\\\",\\\"relativePublishTimeDescription\\\":\\\"2 months ago\\\",\\\"rating\\\":1,\\\"text\\\":{\\\"text\\\":\\\"It's absolutely ludicrous of them to charge for carry bags when they are already charging top dollar for their food. Although the pastry was fulfilling but it was absolutely arrogant of the salesman to ask money for carry bags. I think the VCs who took over this chain seek  to recover their share by saving on carry bags.\\\",\\\"languageCode\\\":\\\"en\\\"},\\\"originalText\\\":{\\\"text\\\":\\\"It's absolutely ludicrous of them to charge for carry bags when they are already charging top dollar for their food. Although the pastry was fulfilling but it was absolutely arrogant of the salesman to ask money for carry bags. I think the VCs who took over this chain seek  to recover their share by saving on carry bags.\\\",\\\"languageCode\\\":\\\"en\\\"},\\\"authorAttribution\\\":{\\\"displayName\\\":\\\"Amit Agarwal\\\",\\\"uri\\\":\\\"https:\/\/www.google.com\/maps\/contrib\/100007189540206894691\/reviews\\\",\\\"photoUri\\\":\\\"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLzmF-wNKqhY_dV6ubA_ukYbMLLrVK07C_iPr58-6rWS5UC0Q=s128-c0x00000000-cc-rp-mo-ba3\\\"},\\\"publishTime\\\":\\\"2026-03-09T17:34:34.973457027Z\\\",\\\"flagContentUri\\\":\\\"https:\/\/www.google.com\/local\/content\/rap\/report?postId=Ci9DQUlRQUNvZENodHljRjlvT2taNlRWQlBObmxNVld0cGRrUkRjelp4ZW5oNllYYxAB&d=17924085&t=1\\\",\\\"googleMapsUri\\\":\\\"https:\/\/www.google.com\/maps\/reviews\/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2taNlRWQlBObmxNVld0cGRrUkRjelp4ZW5oNllYYxAB!2m1!1s0x390d035587f490e5:0xe370791ea5b538c9\\\"},{\\\"name\\\":\\\"places\/ChIJ5ZD0h1UDDTkRyTi1pR55cOM\/reviews\/Ci9DQUlRQUNvZENodHljRjlvT2s5eGIxVnBSRVV3UlZsTWVXcGlhbnBXUlVnNGRrRRAB\\\",\\\"relativePublishTimeDescription\\\":\\\"5 months ago\\\",\\\"rating\\\":1,\\\"text\\\":{\\\"text\\\":\\\"I am deeply disappointed by my recent experience at Theobroma, entirely due to the behaviour of the store manager, Prem Chand, and the complete lack of customer service from his staff.\\\\n\\\\nFrom the moment we entered, there was no assistance offered\u2014no greeting, no guidance on products, and absolutely no clarity on pricing despite asking. When we tried to seek help, the manager was argumentative, dismissive, and outright rude, instead of doing the basic job of assisting a customer.\\\\n\\\\nShockingly, I had to pick up and handle boxes myself while the staff stood around doing nothing. The team seemed unwilling\u2014or perhaps afraid\u2014to step in. They simply watched the manager argue with a customer rather than attending to us or any other customers in the store. This reflects a serious leadership failure.\\\\n\\\\nTheobroma is a premium, well-regarded brand, and this experience was the worst I\u2019ve ever had at any of your outlets. The attitude displayed by the store manager not only ruined our visit but actively damaged the brand\u2019s reputation in our eyes.\\\\n\\\\nI strongly urge senior management to review this store\u2019s operations, customer service standards, and especially the conduct of the store manager. No customer should be treated this way, and no brand that values its reputation should allow such behaviour to go unchecked.\\\\n\\\\nThis was unacceptable, and unless addressed, it will discourage repeat visits.\\\",\\\"languageCode\\\":\\\"en\\\"},\\\"originalText\\\":{\\\"text\\\":\\\"I am deeply disappointed by my recent experience at Theobroma, entirely due to the behaviour of the store manager, Prem Chand, and the complete lack of customer service from his staff.\\\\n\\\\nFrom the moment we entered, there was no assistance offered\u2014no greeting, no guidance on products, and absolutely no clarity on pricing despite asking. When we tried to seek help, the manager was argumentative, dismissive, and outright rude, instead of doing the basic job of assisting a customer.\\\\n\\\\nShockingly, I had to pick up and handle boxes myself while the staff stood around doing nothing. The team seemed unwilling\u2014or perhaps afraid\u2014to step in. They simply watched the manager argue with a customer rather than attending to us or any other customers in the store. This reflects a serious leadership failure.\\\\n\\\\nTheobroma is a premium, well-regarded brand, and this experience was the worst I\u2019ve ever had at any of your outlets. The attitude displayed by the store manager not only ruined our visit but actively damaged the brand\u2019s reputation in our eyes.\\\\n\\\\nI strongly urge senior management to review this store\u2019s operations, customer service standards, and especially the conduct of the store manager. No customer should be treated this way, and no brand that values its reputation should allow such behaviour to go unchecked.\\\\n\\\\nThis was unacceptable, and unless addressed, it will discourage repeat visits.\\\",\\\"languageCode\\\":\\\"en\\\"},\\\"authorAttribution\\\":{\\\"displayName\\\":\\\"sadhvi khanna\\\",\\\"uri\\\":\\\"https:\/\/www.google.com\/maps\/contrib\/100396436254203884150\/reviews\\\",\\\"photoUri\\\":\\\"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXaKCjYf75wGULDwtNZGLRyuQb0qlZfCig5K9qSM83S-OmibK78=s128-c0x00000000-cc-rp-mo-ba2\\\"},\\\"publishTime\\\":\\\"2025-12-29T08:17:48.703935073Z\\\",\\\"flagContentUri\\\":\\\"https:\/\/www.google.com\/local\/content\/rap\/report?postId=Ci9DQUlRQUNvZENodHljRjlvT2s5eGIxVnBSRVV3UlZsTWVXcGlhbnBXUlVnNGRrRRAB&d=17924085&t=1\\\",\\\"googleMapsUri\\\":\\\"https:\/\/www.google.com\/maps\/reviews\/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2s5eGIxVnBSRVV3UlZsTWVXcGlhbnBXUlVnNGRrRRAB!2m1!1s0x390d035587f490e5:0xe370791ea5b538c9\\\"},{\\\"name\\\":\\\"places\/ChIJ5ZD0h1UDDTkRyTi1pR55cOM\/reviews\/Ci9DQUlRQUNvZENodHljRjlvT20xd00yZzRURmx2UVZGbVZtRnZOMlJqY0VwTVZHYxAB\\\",\\\"relativePublishTimeDescription\\\":\\\"5 months ago\\\",\\\"rating\\\":1,\\\"text\\\":{\\\"text\\\":\\\"Worst place to be at for your cake and bakery cravings. They charge exorbitantly for candles and Happy Birthday stickers which is not the case or adhere to Indian customers .\\\\nTaste is just fine not great. I kindly suggest to take your customers gracefully and to their demands. Do work on the feedback because the place and brand has potential.\\\",\\\"languageCode\\\":\\\"en\\\"},\\\"originalText\\\":{\\\"text\\\":\\\"Worst place to be at for your cake and bakery cravings. They charge exorbitantly for candles and Happy Birthday stickers which is not the case or adhere to Indian customers .\\\\nTaste is just fine not great. I kindly suggest to take your customers gracefully and to their demands. Do work on the feedback because the place and brand has potential.\\\",\\\"languageCode\\\":\\\"en\\\"},\\\"authorAttribution\\\":{\\\"displayName\\\":\\\"Vikrant Vikram\\\",\\\"uri\\\":\\\"https:\/\/www.google.com\/maps\/contrib\/116182521546942937042\/reviews\\\",\\\"photoUri\\\":\\\"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjU392Vg_fcHWDvLOOLW17Piim7SgTFcYbQyG-LhOvGqVUNP9P6X=s128-c0x00000000-cc-rp-mo-ba3\\\"},\\\"publishTime\\\":\\\"2025-12-07T19:53:36.358858443Z\\\",\\\"flagContentUri\\\":\\\"https:\/\/www.google.com\/local\/content\/rap\/report?postId=Ci9DQUlRQUNvZENodHljRjlvT20xd00yZzRURmx2UVZGbVZtRnZOMlJqY0VwTVZHYxAB&d=17924085&t=1\\\",\\\"googleMapsUri\\\":\\\"https:\/\/www.google.com\/maps\/reviews\/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT20xd00yZzRURmx2UVZGbVZtRnZOMlJqY0VwTVZHYxAB!2m1!1s0x390d035587f490e5:0xe370791ea5b538c9\\\"},{\\\"name\\\":\\\"places\/ChIJ5ZD0h1UDDTkRyTi1pR55cOM\/reviews\/Ci9DQUlRQUNvZENodHljRjlvT2tWMGNFcERWM1JZVTB0YVRVeFJaemcyTTI1S1VtYxAB\\\",\\\"relativePublishTimeDescription\\\":\\\"6 months ago\\\",\\\"rating\\\":1,\\\"text\\\":{\\\"text\\\":\\\"I ordered a dutch truffle pastry which is priced at 135 + other charges. It was one the worst decisions to order from here and total waste of money.\\\\nIt was stale, dry and only filled with baking soda. Taste of chocolate was just on the tiny part of the upper layer.\\\\nThe taste on basis of which they have considered themselves in the \u201cpremium\u201d category is long gone. Please just stop fooling customers with such high prices and shitty products.\\\\nDon\u2019t know about other outlets but I am surely regretting buying from here.\\\",\\\"languageCode\\\":\\\"en\\\"},\\\"originalText\\\":{\\\"text\\\":\\\"I ordered a dutch truffle pastry which is priced at 135 + other charges. It was one the worst decisions to order from here and total waste of money.\\\\nIt was stale, dry and only filled with baking soda. Taste of chocolate was just on the tiny part of the upper layer.\\\\nThe taste on basis of which they have considered themselves in the \u201cpremium\u201d category is long gone. Please just stop fooling customers with such high prices and shitty products.\\\\nDon\u2019t know about other outlets but I am surely regretting buying from here.\\\",\\\"languageCode\\\":\\\"en\\\"},\\\"authorAttribution\\\":{\\\"displayName\\\":\\\"Nakul Batra\\\",\\\"uri\\\":\\\"https:\/\/www.google.com\/maps\/contrib\/102205125854293154626\/reviews\\\",\\\"photoUri\\\":\\\"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXz9o04GjdLZeQpeDultqfiNcv1k7ob1_AA2UHOyHMx_IYYUQqZ=s128-c0x00000000-cc-rp-mo-ba4\\\"},\\\"publishTime\\\":\\\"2025-11-23T07:38:20.425880719Z\\\",\\\"flagContentUri\\\":\\\"https:\/\/www.google.com\/local\/content\/rap\/report?postId=Ci9DQUlRQUNvZENodHljRjlvT2tWMGNFcERWM1JZVTB0YVRVeFJaemcyTTI1S1VtYxAB&d=17924085&t=1\\\",\\\"googleMapsUri\\\":\\\"https:\/\/www.google.com\/maps\/reviews\/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2tWMGNFcERWM1JZVTB0YVRVeFJaemcyTTI1S1VtYxAB!2m1!1s0x390d035587f490e5:0xe370791ea5b538c9\\\"},{\\\"name\\\":\\\"places\/ChIJ5ZD0h1UDDTkRyTi1pR55cOM\/reviews\/Ci9DQUlRQUNvZENodHljRjlvT2w5SWR6VlJkbTlTUlVwUlltSTFiMlZWV2tORFJXYxAB\\\",\\\"relativePublishTimeDescription\\\":\\\"5 months ago\\\",\\\"rating\\\":1,\\\"text\\\":{\\\"text\\\":\\\"The service at Theobroma - Model Town is an absolute disgrace. The cashier, Mr. Prem Chand, is shockingly rude, lazy, and dripping with attitude, as if customers are beneath him and doing his job is some unbearable favour. He was completely unwilling to help, answered with arrogance and irritation, and behaved like basic courtesy was too much effort. The rest of the staff were equally useless\u2014standing around aimlessly, showing zero interest in assisting anyone. This outlet delivers pathetic, third-class customer service and should be ashamed of the behaviour it tolerates. One of the worst service experiences imaginable\u2014avoid at all costs\\\",\\\"languageCode\\\":\\\"en\\\"},\\\"originalText\\\":{\\\"text\\\":\\\"The service at Theobroma - Model Town is an absolute disgrace. The cashier, Mr. Prem Chand, is shockingly rude, lazy, and dripping with attitude, as if customers are beneath him and doing his job is some unbearable favour. He was completely unwilling to help, answered with arrogance and irritation, and behaved like basic courtesy was too much effort. The rest of the staff were equally useless\u2014standing around aimlessly, showing zero interest in assisting anyone. This outlet delivers pathetic, third-class customer service and should be ashamed of the behaviour it tolerates. One of the worst service experiences imaginable\u2014avoid at all costs\\\",\\\"languageCode\\\":\\\"en\\\"},\\\"authorAttribution\\\":{\\\"displayName\\\":\\\"Saksham 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